If you love interacting with people, learning and sharing your knowledge with others, then working as a live chat agent may be fit for you.
Position: Live Chat Agent
Requirements:
- Native-level English with outstanding sentence structure, spelling, and grammar
- High levels of organization and attention to detail
- Strong ability to multi-task and stay focused in high-pressure situations
- Meticulous learner and inquisitive mind
- Upbeat and positive personality
- Typing speed of 65+ WPM, error-free (test your typing speed here)
- Able to work 20-40 hours each week
Your Role:
Every chat is unique, so they will provide you with the training, knowledge, and tools, but it’s up to you to add your personality. You’ll be working as part of one of the teams representing a selection of their customers. You might be concurrently selling investment property, providing customer support for a leading British video on demand service while also discussing which ski holiday a customer might like to go on. It’s varied, interesting and surprisingly complex.
Application Process:
If your application is successful, their recruitment team will arrange your live chat interview, assessment test, and phone interview. Reference checks take place if you’re offered a position with them, so be sure to have your referees ready.
Interested? Apply here.