Headquartered in Dallas, Texas, Working Solutions was founded in 1996. They recruit remote agents as independent contractors.
Position: Customer Service Agent
How to be their agent:
The basic steps are:
- Apply to be a Working Solutions agent. *About 15 minutes
- Take assessments. *About 30 minutes to complete.
- Receive acceptance or rejection. *Be patient, this could take up to two weeks from the time the assessments were completed.
- If accepted, you will receive a link to our orientation video. It is imperative you view this video in its entirety before advancing to the next page.
- Review current opportunities and apply for programs you feel suited for. If no programs fit your needs, keep checking back, they could change daily.
Once you complete your profile information (application form) and a brief technology scan, you will have the opportunity to complete our assessments, which include written and verbal interview questions and aptitude tests. It will take you less than an hour to complete the whole process. Remember you are allowed for one-time testing only.
Payment method and rate:
Direct deposit, or checks by mail. Checks are issued twice a month for completed work, which must be invoiced.
Each program is paid differently. Some pay by the record or entry, while others pay by talk minutes, sales, or a combination of both. Some agents may be paid a set amount per program. Agents have earned the equivalent of anywhere from $9 an hour to $30 USD an hour, depending on the program. Your income will vary, based on the work you are doing, your performance, how much work is available, and how much time you put in.
Referral Program:
If you were referred to them by one of their agents, be sure to list their agent ID on your application. Agents who make successful referrals are awarded $100 USD for each one, provided the new talent meets all requirements.
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